Terms of service

Terms of Service

Effective Date: July 2026

Welcome to Marsaat. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website.

1. Acceptance of Terms

By using the Marsaat website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. If you do not agree with these Terms, please do not use our website.

2. Products & Services

Marsaat offers personal care, beauty, wellness, and lifestyle products. We reserve the right to modify, discontinue, or update products, pricing, and availability at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

• Cancel or refuse any order.
• Limit quantities purchased.
• Request additional verification before processing an order.

If an order is cancelled after payment has been received, a full refund will be issued.

4. Pricing

All prices displayed on our website are in United Arab Emirates Dirham (AED) unless otherwise stated.

Although we strive for accuracy, pricing errors may occur. We reserve the right to correct any errors and cancel affected orders.

5. Payment

We accept secure payment methods available during checkout.

Your payment information is processed through trusted third-party payment providers. Marsaat does not store your complete payment details.

6. Shipping & Delivery

Delivery times provided on our website are estimates only.

Marsaat is not responsible for delays caused by:

• Courier companies
• Weather conditions
• Customs clearance
• Public holidays
• Events beyond our reasonable control

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

8. Intellectual Property

All content on the Marsaat website, including but not limited to:

• Logos
• Images
• Product descriptions
• Graphics
• Icons
• Videos
• Website design
• Text

is the exclusive property of Marsaat and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission from Marsaat.

9. User Responsibilities

By using our website, you agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Upload harmful software or malicious code.
• Interfere with the operation or security of the website.
• Provide false or misleading information.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Marsaat shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Changes to These Terms

Marsaat reserves the right to update or modify these Terms of Service at any time.

Changes become effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates (UAE).

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

14. Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Marsaat

Email: support@marsaat.com

Website: www.marsaat.com